Previous Speaking Engagements

Tuesday, Jan 5th, 2016 – United States
Keynote Speaking Engagement

Tuesday, Nov 10th, 2015 – Burlington, ON Canada
Speaking Engagement
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Tuesday, Nov 3rd, 2015 – Toronto, ON Canada
Speaking Engagement

Sunday, Nov 1st – 2nd, 2015 – Las Vegas, NV United States

Thursday, Oct 29th, 2015 – NS Canada
Speaking Engagement

Friday, Oct 23rd, 2015 – NS Canada
Speaking Engagement

Saturday, Oct 17th, 2015 – Halifax, NS Canada
Speaking Engagement

Sunday, Oct 16th, 2016 – Toronto, ON Canada
Keynote Speaking Engagement

Thursday, May 26th, 2016 – Ottawa, ON Canada
Keynote Speaking Engagement

Sunday, May 15th, 2016 – Calgary, AB Canada
Keynote Speaking Engagement

Monday, Oct 5th – 7th, 2015 – Barcelona, Spain
Speaking Engagement

Monday, Sept 28th – 29th, 2015
Speaking Engagement

Monday, Sept 21st – 22nd, 2015 – Toronto, ON Canada
Speaking Engagement

Tuesday, Sept 1st – 6th, 2015 – Mumbai, India
NASSCOM MarTech Confluence – Keynote Speaking Engagement
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Tuesday, Aug 4th – Saturday, Aug 15th, 2015 – Windhoeke, Namibia Africa
Private Booking

Wednesday, July 15th – Friday, July 17th, 2015 – Las Vegas, NV USA
Private Booking

Thursday, June 11th – Friday, June 12th, 2015 – Montreal, QC Canada
Keynote Speaking Engagement

Tuesday, May 26th – Thursday, May 28th, 2015 – USA
Keynote Speaking Engagement

Wednesday, Apr 29th – Friday, May 1st, 2015 – Orlando, FL USA
Keynote Speaking Engagement

Monday, Apr 27th – Tuesday, April 28th, 2015 – Phoenix, AZ USA
Private Booking

Thursday, Apr 23rd – Saturday, April 25th, 2015 – San Francisco, CA USA
Keynote Speaking Engagement

Monday, Mar 30th – Wednesday, April 1st, 2015 – Mizoula, MT USA
Keynote Speaking Engagement

Saturday, Mar 28th, 2015 – Nova Scotia, Canada
Keynote Speaking Engagement

Saturday, Feb 21st, 2015 – Kansas City, MO USA
Keynote Speaking Engagement
Speakers Series Keynote

Mon. Feb. 9th-Wed. Feb. 11th, 2015 –  Atlanta, GA USA
Training Matters – Training 2015 Conference & Expo
Keynote Speaking Engagement

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Thurs. Nov. 13th, 2014 @ 5PM – Halifax, NS
World Trade and Convention Centre
Keynote Speaking Engagement

Mon. Oct. 27th, 2014 – Scottsdale, AZ
Keynote Speaking Engagement

Fri. Oct. 24th, 2014 – Council Bluffs, IA
Keynote Speaking Engagement

Wed. Oct. 22nd, 2014 – USA
Keynote Speaking Engagement

Tues. Oct. 21st, 2014 – San Angelo, TX
Keynote Speaking Engagement

Sat. Oct. 19th-Sun. Oct. 20th, 2014 – Austin, TX
Keynote Speaking Engagement & Performance

Fri. Oct. 10th, 2014 – Fredericton, NB
Richard J. Currie Centre – Long Hall
Keynote Speaking Engagement

Thurs. Oct. 9th, 2014 – London, ON
Keynote Speaking Engagement

Tues. Oct. 7th, 2014 – Grand Rapids, MI
Keynote Speaking Engagement

Sat. Oct. 4th, 2014 – Burnside, NS
Keynote Speaking Engagement

Thurs. Oct. 2nd, 2014 – MN USA
Keynote Speaking Engagement

Wed. Oct. 1st, 2014 – Louisville, KY
Keynote Speaking Engagement

Sept. 18 – 19, 2013 – Chicago, IL
Museum of Contemporary Art Theater
Cusp Conference

Fri. June 28, 2013 – Hoboken, NJ
TedxHoboken – What is Your Infinite Horizon?

June 12th – 14th, 2013 – Germany

June 26th – 28th, 2013 – Charlottetown, PEI

April 20th – 21st, 2013 – Vancouver, BC, CA:
Queen Elizabeth Theatre
HayHouse I Can Do It! IGNITE

Apr. 18, 2013 – Halifax, NS
World Trade & Convention Centre
Emergent Learning 2013 Conference with Deepak Chopra

Apr. 15th – 17th, 2013 – North Dakota, USA

February 16th & 17th, 2013 – New York, NY, USA:
Javits Center
HayHouse I Can Do It! IGNITE

Feb. 12th & 13th, 2013 – Michigan, USA

Feb. 6th – 10th, 2013 – Jerusalem, Israel
MEGAComm Conference
Jerusalem Ramada Renaissance Hotel
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Thurs. Dec. 6th, 2012 @ 11:30am- Timmins, ON
Porcupine Dante Club
Timmins Chamber of Commerce President’s Series Luncheon
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Nov. 28 – Dec. 1, 2012 – Orange Beach, AL
Hampton Inn & Suites
Customer Service Workshop – Columbia Southern University
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Mon. Nov. 26th, 2012 – Halifax, NS

November 14th & 16th, 2012 – New York, NY, USA:
CNN Money Heroes Luncheon

Wed. Nov. 7th, 2012 – Ottawa, ON
Kailash Mital Theatre, Southam Hall – Carleton University
Presentation of the 2012 A.D. Dunton Alumni Award of Distinction

Tues. Oct. 23 – Fri. Oct. 26th, 2012 – Barcelona, Spain

Thurs. Oct. 18th, 2012 – Halifax, NS

Fri. Oct. 12th, 2012 – Nova Scotia
Canadian Association of Home & Property Inspectors
National Conference

Wed. Oct 3rd – 4th, 2012 – Cape Breton, NS
Greater Cape Breton Partnership – Investor Summit

Mon. Oct. 1st, 2012 – Prince Edward Island
NAVCA Annual Meeting (North American Veterinary College Administrators)

Wed. Sept. 5th, 2012 – CanadaAM
Live performance & Interview

Tues. Aug 21 – Sun. Aug. 16th, 2012 – Innsbruck, Austria
1st International Conference on Service Design in Tourism

Tues. Aug. 14 – Webinar for Social Media Today
Heard it from the GripeVine

Mon. July 30th – Sat. Aug. 4th, 2012 – Dubai
Cocla-Cola – Keynote Address

Sat. Jun 29th, 2012 – Philadelphia, PA
The Digial Family Summit
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Wed. Jun. 20th, 2012 – Halifax, NS
Atlantic Canadian Clinical Engineering Society
ACCES17 / CMBES35 Joint Conference 2012
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Thur.  Jun. 14th, 2012 –  Saskatoon, SK
MOSO:  Canada’s Mobile and Social Conference
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Thur. May 31st , 2012
Webinar with Dr. Catriona Wallace:  Customer Service Through Social Media and Mobile Devices:
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Thur. May 23rd , 2012 – London, UK
Private Speaking Engagement, Capgemini

Thur. May 23rd, 2012  – Farnham, UK
Digial Surrey
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Tue.  May 22nd – Wed. May 23rd, 2012  – London, UK
ECEW – European Customer Experience World 2012
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Wed. May 16th – Fri May 18th 2012 – Raleigh, NC
Intrado – Private Engagement

Mon. Apr. 16th – Wed. Apr. 18th, 2012 – Marco Island, FL
8th Annual Customer Contact 2012:  A Frost & Sullivan Executive Mind Exchange
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Wed. Apr. 11th – Fri. Apr. 13th, 2012 – Portland, OR
Intrado – Private Engagement

Fri. Mar. 30th, 2012 – Halifax, NS
JW Bird & Company – Private Keynote Presentation & Music Performance

Sat. Mar. 17th – Mon. Mar. 19th, 2012 – San Jose, CA, USA
San Jose Center for the Performing Arts
Hayhouse Publishing – I Can Do It! IGNITE Conference
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Mon. Mar. 12th –  Wed. Mar. 14th, 2012 – Mexico City, Mexico
Centro Banamex Convention Center
3rd Global Contact Forum
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Sun. Mar. 4th – Tues. Mar. 6th, 2012 – West Memphis, Arkansas
Governor’s Conference on Tourism – Keynote Presentation
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Tues. Feb. 28th – Wed. Feb. 29th, 2012 – Phoenix, Arizona
Private Booking

Thurs. Feb. 23rd – Fri. Feb. 24th, 2012 – Gander, NL
Newfoundland Tourism Keynote Presentation

Tues. Jan 31st – Fri. Feb. 3rd, 2012 – Los Angeles, CA
Genesys SKO – Private Engagement

Sun. Jan. 15th – Thurs. Jan. 19th, 2012
Royal Caribbean Cruise Lines
Private Event, Keynote Presentation

Wed. Jan 11th, 2012
Citrix Webinar
“The Power of One: Why Customer Service Can’t Ignore Social Media,” with Dave Carroll and Dr. Catriona Wallace.

Tue. Nov. 8th – Thu. Nov. 10th, 2011 – Glasgow, Scotland
Glasgow Royal Concert Hall
CCA 17th Global Customer Contact Convention (Public Speaking Engagement)

Nov. 11th, 2011 – London, UK
Genesys’ Social Media and Customer Services Summit 2011 – Keynote Presentation

Nov. 3rd & 4th, 2011 – East Meadow, Long Island, NY
Lufthansa Airlines – Private speaking engagment

Nov. 3rd, 2011
Citrix Webinar
“The Power of One: Why Customer Service Can’t Ignore Social Media,” with Dave Carroll and Dr. Catriona Wallace.

Nov. 2nd, 2011 – Fredericton, NB
Delta Fredericton
Contact Atlantic -Public Speaking Enagement
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Mon. Oct. 31st, 2011 – Halifax, NS
Nova Scotia Health Association: Private engagement

Wed. Oct. 19th – Thu. Oct. 20th, 2011: Balitmore, MD
Intrado – Private Engagement

Fri. Sep. 9th – Sun. Sep. 11th, 2011 – New York, NY
You can Do It!

Tue. Aug. 23rd – Thu. Aug. 5th, 2011 Melbourne, Australia
Genesys’ G-Force Melbourne
Keynote Presentation

Wed. Aug. 17th – Fri. Aug. 19th – Sacramento, CA
Intrado – Private Engagement

Wed. Jun. 8th – Fri. Jun. 10th: Prague, Czech Republic
Genesys’ G-Force Prague
Keynote Presentation

Mon. Jun. 6th, 2011 @ 12:45PM – Saint John, NB
Hilton Saint John
Canadian Public Relations Society Conference
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Wed. Jun. 1st, 2011: Cornerbrook, NL
Marine Atlantic – Private Engagement

Fri. May 19th, 2011:  Halifax, NS
Tema Conter Memorial Gala
Everyday Heroes Keynote Presentation

Wed. May 11th – Fri. May 13th, 2011: Richmond, VA
Intrado – Private Engagement

Thurs. May 5th, 2011 – Fredericton, NB
Fredericton Convention Centre
KIRA Awards Gala
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Thu. Apr 28th, 2011 – Halifax, NS
Medavie Blue Cross – Private Engagement

Mon. Apr. 18th – Wed. Apr 19th, 2011 – Dallas TX
Intrado – Private engagement

Thurs. Mar. 31st -Apr. 1st, 2011 –  North Bay, ON
Northeast Ontario Fire Education Conference
Keynote Presentation and Everday Heroes Tribute

Fri. Mar. 11th – Mar. 15th, 2011 – Austin, TX
SXSW Interactive
“Social Hotline: How Social Media Impacts Crisis Communictions” – presentation with Right Now Technologies.

Feb. 11th – Feb 13th, 2011 – Orlando, FL
Sandkvik Coromant – National Sales Team
Private Engagement

Mon. Jan 18th – Wed. Jan. 20th, 2011 – Atlanta, GA
Sandvik Coromant – Annual Distributors Conference
Private engagement

Fri. Jan 14th, 2011 @6pm – Moncton, NB
Casino New Brunswick
Atlantic Brand Confabulation (w/ Gene Simmons)
Media Coverage

Wed. Dec 1st, 2010 – Halifax, NS
Consumer Choice Awards Gala
“Man of the Year” award acceptance

Fri. Oct. 15th, 2010 –  Miramichi, NB
Atlantic 911 Conference – Private Engagement

Mon. Sep 20th, 2010 – Saint John, NB
Canadian Association of Fire Cheifs 2010 Conference
Private engagement and launch of Everday Heroes tribute video

Mon. Jun 28th – Thurs. Jul 1st, 2010 – Sherbrooke, NS
Road to Stanfest Songwriter’s Camp – Leading Master Class / Music Workshop

Mon. May 31st, 2010 – Digby, NS
Progress Magazine’s Face 2 Face Conference
Vigilante Entrepreneurship: Doing It Your Way – Panelist Speaker

Tue. Jun. 8th, 2010 – Halifax, NS
Nova Scotia Health Research Foundation- National Conference on Knoweldge Use
Private Engagement

Thu. May 27th, 2010 – Dartmouth, NS
Nova Scotia Community College: Graduation Class Address

Thu. May 20th, 2010 @ 6 PM – Toronto, ON
Coast & Cocktails – The Duke of Westminster
Event Info

Tues. May 18th & 19th, 2010 – Toronto, ON
Mesh Conference
Photos ,

Mon. Apr. 26th, 2010 – Boston, MA
Chubb Insurance
Risk & Insurance Management Society Annual Conference

Wed. Apr. 21st,  2010 – San Mateo, CA
Dave Carroll To Be Featured Presenter at NewComm Forum
Event Photos

Thu. Apr. 8th, 2010 – New Glasgow, NS
Pictou County Tourist Association Awards Gala
Media Coverage

Wed. Mar. 31st, 2010 – New York, NY
Columbia University BRITE Conference

Thu. Jan. 14th, 2010 – New York, NY
ABC’s ‘The View’
Watch Interview
Media Coverage

Wed. Dec 9th – Wed. Dec 10th, 2009
3  Webcast Series: RightNow Technologies Features Dave Carroll of United Breaks Guitarsand Bruce Temkin of Forrester in Customer Experience Webcast

Wed. Oct. 27th & 28th, 2009 – Colorado Springs, CO
Right Now Technologies
Customer Experience, Consumer Empowerment Cloud Computing at Annual Summit

Wed. Oct. 21st, 2009 – Denver, CO
Private Engagement

Wed. Oct. 14th, 2009 – Halifax, NS
Empire Theatres
Private Engagement

Tue. Sep. 22nd, 2009 – Washington, DC
Passenger Rights Stakeholder Hearing