August 5th, 2010
I’ve been touring in Maine all week and have not been as connected to the news as I normally am. So by the time I heard about Tanner, the boy who’s $15,000 wheelchair was broken by Air Canada, the airline had already taken measures to remedy the situation. Considering the nature of Tanner’s illness and his dependence on this unique chair, Air Canada did the only thing they could do: apologize, repair it immediately and make a meaningful gesture as compensation for the trouble. As I understand it Tanner would like to visit Disneyland and the airline will also make that happen.