Emirates Airlines: Sheiks of Middle East Customer Service
Today, I was given amazing service by Emirates Airlines having just arrived in Dubai from London. I had been excited to fly for the first time on the A380 Airbus. My ticket was originally booked as an economy ticket, but I was given a complimentary upgrade when I checked in, as space was available. However, the A380 was delayed for several hours for some reason. So when I landed with Air Canada in London, England from Halifax, Nova Scotia, I was met at the AC doorway by an Emirates employee. She walked me through the UK customs fast track. At that time, I was given the option to wait a minimum of 3 additional hours at Heathrow for the A380, or they could drive me to Gatwick Airport for a flight at my originally scheduled time. It would “only be” a Boeing 777, but I said “Ok” to the Gatwick option because I was already arriving after midnight.